Contact
Talk to us
Hair Caffe Lab is a small, independent hair care studio in San Francisco. Every message is read and answered by the people who actually make the products.
ec@m.haircaffelab.com
We reply within 1–2 business days, Monday through Friday (Pacific Time).
Business address
Hair Caffe Lab Collection
2176 Sutter Street
San Francisco, California 94115
United States
What we can help with
- Order questions — status, changes, or anything that arrived wrong. Please include your order number.
- Returns and damaged items — see our Refund policy, then write to us and we will make it right.
- Shipping — rates, timing, and international delivery are described in our Shipping policy.
- Product and ingredient questions — formulation, INCI, or how to use No.115 and No.215. Ask us anything; we developed these ourselves.
- Nut allergy — our oils contain Argania Spinosa (Argan) Oil. If you have a nut allergy, please write to us before ordering.
You can also use the form below, and we will reply to the email address you provide.