Hair Concerns

Most people do not come to us with a product in mind. They come with a problem — hair that will not lay flat, hair that goes limp by lunchtime, hair that behaves differently every morning. These pages are our answers to the questions we get asked most often at the salon.

Each one is written by a working hairdresser in San Francisco, and each one tells you honestly what tends to help, what does not, and where our products fit — including when they are the wrong choice.

Hair Concerns

  • Stiff Hair That Won't Lay Flat
    For thick, very straight hair that lifts at the sides, springs back the moment you stop working on it, and will not stay where you put it. Why this is usually a sign of healthy hair rather than damaged hair, and what actually changes it.
  • When Short Hair Sticks Out
    For hair that lies down everywhere except one place — above the ears, along the sides, at the nape. Why it is localized, why it comes and goes with your haircut, and why the cut is often half the answer.
  • Fine Hair That Gets Weighed Down
    For fine hair that goes flat the moment you put anything on it, and for anyone who has given up on leave-ins and heat protectants because they all cost you volume. Why the roots are where it shows, and what a hair oil has to be to be used there.
  • Washing Your Hair Every Day
    For people who cannot skip a day — training, styling product, a job that puts something in your hair. Why "wash less often" is not useful advice for them, what changes over a week of daily washing, and what to look at instead of the frequency.
  • When to Apply Hair Oil: Wet Hair, Dry Hair, and Before a Flat Iron
    When hair oil belongs on towel-dried hair, dry hair, or before a flat iron — and why the order changes the result.

More pages are in progress. We would rather publish a few we can stand behind than a long list written to fill a page.

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